Resolving All Your Generator Issues
Standby Generator Repair Services
Your whole-home generator is a vital component of your home, especially during severe weather or unexpected power outages. Common problems like no-start issues after a storm, unexpected shutdowns, or incomplete cycles can leave your family without backup power when you need it most.
Our licensed technicians are trained to diagnose and repair these issues quickly, restoring uninterrupted power to your essential appliances. We also address error alerts and warning lights on standby generators, which often indicate deeper issues with your natural gas or fuel system.

Experienced with Generac & Honeywell Systems
We provide generator repair services for Generac and Honeywell whole-home generators. Our expertise extends to home standby generator systems that power your entire home. Regardless of the issue, we are equipped to handle your generator repair needs.
We do not service portable generators.
Diagnostic Services
Common Generator Problems We Fix
From no-start conditions to component replacement, our technicians handle every type of standby generator issue.
No Start-Issues
The generator won’t start during a power outage or during a scheduled exercise cycle. We diagnose problems with the battery, starter, and control board.
Error Codes & Alerts
Warning lights or error codes on your Generac or Honeywell system often signal fuel, oil pressure, or overcrank conditions that need attention.
Transfer Switch Failures
If your generator runs but doesn’t power your home, the transfer switch may need repair or replacement. We handle transfer switch installation and repair.
Battery & Charging Issues
A weak or dead battery is one of the most common reasons a standby generator fails. We test and replace batteries and repair charging circuits.
Unexpected Shutdowns
Generators that shut down mid-cycle may have overheating, low oil, or fuel supply issues. Our diagnostic services pinpoint and resolve the root cause.
Component Replacement
Worn parts like voltage regulators, fuel pumps, and control boards can be replaced to extend the life of your home generator and avoid costly system upgrades.
Emergency Power You Can Count On
Prepare Your Generator for Hurricane Season
Don’t wait until severe weather arrives to find out your generator isn’t working. When a hurricane or storm knocks out power across Metairie, LA, a properly maintained home standby generator provides peace of mind and keeps your family safe.

One of the most significant risks during extended power outages is food spoilage, especially in the heat of southeast Louisiana. By scheduling routine maintenance and addressing needed emergency repairs before storm season, we help protect your home and keep essential appliances running.
- Storm-Ready Inspections
- Battery & Fuel Checks
- Transfer Switch Testing
Local Business, Lasting Relationships
Why Lightning Service Inc Is an Industry Leader
Since 1978, Lightning Service Inc has been a family-owned and operated company serving the Metairie area and surrounding communities. Our commitment to excellence has made us a trusted name for generator repair services across the Greater New Orleans area.
We’ve built long-lasting relationships with our customers by providing expert service and maintaining a strong focus on customer satisfaction. Whether you need routine maintenance, emergency repairs, or system upgrades, you can count on us for dependable service every time.
- Family-owned and operated since 1978
- 600+ five-star reviews from local customers
- Licensed technicians trained on all major generator brands
- Fast response times and upfront pricing
Complete Generator Solutions
Our Generator Services
Beyond generator repair, we offer complete home backup generator solutions. We assist with generator selection and site evaluation, from installation to ongoing maintenance.
Generator Repair
Fast diagnostic services and component replacement for Generac, Honeywell, and other generator brands.
Generator Maintenance
Generator maintenance services and plans to keep your home backup generator running reliably when you need it most.
Generator Installation
Professional generator installation for reliable backup power. We handle system sizing, placement, and setup to ensure your home stays powered during outages.
What To Expect When You Call
Quick Scheduling
Prompt scheduling and respectful customer service. We confirm your appointment and keep you informed every step of the way.
On-Time & Upfront
Our licensed technicians arrive on time, clearly explain the necessary repairs, and provide upfront pricing with no hidden fees.
Quality Work
Whether you need a quick repair or complete component replacement, we deliver thorough, reliable generator repair services that last.
Generator Repair FAQs
What generator brands do you service?
We specialize in Generac and Honeywell whole-home generators. We also work on other standby generator brands. Call us to confirm.
Do you service portable generators?
No. We only service permanent, whole-home standby generator systems that are connected to your home’s electrical panel and natural gas supply.
How often should my generator be serviced?
We recommend routine maintenance at least once or twice a year, ideally before hurricane season. Regular maintenance helps ensure your generator operates reliably during a power outage.
Do you offer financing options?
Yes. We offer financing options for larger repairs, system upgrades, and new generator installation services. Ask our team for details when you call.